Time to fill your order
We will fill your order as quickly as we can.

Sometimes we are on the road, sometimes we are really busy. Generally, it will take us 2 days to 2 weeks. 

We want to keep you informed of the status your order and we will call or e-mail you if something unusual is happening.  Please call or write us if we aren't meeting your expectations. If you NEED it (perhaps a gift?) by a certain time, let us know.

Please let us know the best way to get in touch with you. order info
Size Charts Order Form Hemp Color Chart Cordura Color Chart The link below will bring you to an order form that you can print out and mail to us with your payment. You can also call if you prefer (wed-sat 10-6 E.S.T.)
Other info you might need
We accept check, money order or credit card
Returns and Exchanges
You Must call or write ahead to return or exchange an item. 
Returns must be made within a month of receipt of the item
Special orders are not returnable unless the mistake was ours.

Your package should be securely wrapped and insured. Because we make items to order a replacement might take 2-3 weeks. You pay the postage your way and we'll pay it on the way back. 

Let us know if something isn't right and we'll do our best to remedy it. Figuring Your Postage
We send packages by the US Mail. Each item has a figure with it for postage. If you are ordering more than one item, add all the postage figures up and multiply by .75 for total postage.

Call or write if you have any questions or concerns. SarahWinterClothworks.com How to measure sleeve length